“So, what I wanted to do is to create time and space for people to think about how we operate, our ways of working, and how we behave with and amongst each other. I think we can improve things, and the framework that I want to have that conversation under is this framework of the healthiest human system.”
This exhortation means nothing to the Workers, Customers and the Public because HSBC has a notorious reputation for bullying and not keeping to its promises. The present discord between HSBC and NUBE is the outcome of the Bank not honoring the 2010 One HSBC Agreement with NUBE.
The only way to give substance to this catchword is for the Bank to honour the One HSBC Agreement. If this is done, then, NUBE will believe that the Bank walks the talk, and show how we behave with and amongst each other, failing which the phrase will just remain as it is – just a phrase.
This episode depicts the inhuman way HSBC treats Workers, Customers and the Public.