The NUBE/AIA Group Hospitalisation & Surgical Insurance (GHSI) for member’s spouse and children that began in 2014, has been in force till 2018 with an increase of premium only once.
In December 2018, AIA informed us that the claims ration for 2018 has gone up to 88% compared to 72% in 2017 due to increased medical cost and number of users. Due to the increased cost, AIA has decided to increase the premium per member from RM 1007.00 (RM 950.00 + GST [when it was applicable]) to RM 1,259.04 plus 6% SST and the new premium cost is RM 1,334.58. This is an increase of 32.5% excluding the 6% SST.
As a result of the above, with great difficulties we advise you that we are unable to renew the Family Hospitalisation and Surgical Insurance at the moment but we are still negotiating the premium, which we trust we will be able to conclude in January 2019.
We understand the difficulties that you will face however, in our opinion, the increase to RM 1334.58 is high even though we managed to increase the allocation for family medical from RM 1,800.00 to RM 2,000.00 per annum in the recent Collective Agreement.
In view of the above, in case of an emergency affecting family members, you will have to pay first, for the moment.
In order to assist you, we are also in negotiation for reimbursement of the emergency medical cost incurred by you when the new policy is in place, subject to the following conditions:
1. The cost is for medical treatment/surgery in AIA/NUBE Panel Hospitals (list of hospitals attached herewith);
2. The limit is within RM 20,000;
3. The cost is for serious and emergency illness/accidents or based on Specialist recommendation and hospitalisation is necessary and
4. You renew the policy for your family members for 2019.
We trust member who have taken the policy understand the benefits of it and we ask for your cooperation on this matter to enable us to give you the best deal.