KUALA LUMPUR: The National Union of Bank Employees (NUBE) has urged the banking industry to train its employees to ensure they are not left behind or made redundant as the reliance on technology, particularly digitisation and automation, increases.
NUBE secretary-general J Solomon called on banks to follow the example of Malayan Banking Bhd (Maybank) and United Overseas Bank (Malaysia) Bhd (UOB), which have provided training and counselling to their employees to increase productivity.
He said it was only these two banks which had initiated discussions with NUBE on this matter.
“From our discussions, we are confident that Maybank and UOB have a vision and are sensitive to the need to retain their workforce through training aimed at improving their skills. This measure benefits all parties including employers and employees,” Solomon told Bernama yesterday.
He was responding to a media report yesterday on the fact that some 30,000 employees in the banking sector face an uncertain future, following large-scale automation and digitisation efforts which in turn reduces the need for a human workforce.
Solomon, who is also the Malaysian Trades Union Congress (MTUC) secretary-general, added: “Actually, the banking sector has the ability to ensure their employees are not left behind in the wave of technology and can continue to contribute.”
Meanwhile, the Malaysian Employers Federation (MEF) urged banking sector employees to acquire other skills as a measure to face possible redundancy and to also reduce their dependence on the sector for a livelihood, following technological advancements such as internet banking.
MEF executive director Shamsuddin Bardan said that employees could add to their skills set based on their individual competencies and abilities, cited an example of how an employee with computer skills could consider conducting an online business.
Urging bank employees to explore other work sectors so that they can continue to have a livelihood, Shamsuddin said it was a certainty that having invested in digitisation and other efforts, the banking sector will reduce its workforce.
Source : https://www.freemalaysiatoday.com/…/train-your-employees-s…/