National Union of Bank Employees (NUBE) Malaysia is to accept the mediation offered by the United Kingdom National Contact Point (UK NCP) to address the complaints made against HSBC Bank Malaysia Berhad.
This is pursuant to the UK NCP Initial Assessment of the complaint from NUBE and UNI Global Union against HSBC Bank Malaysia Berhad.
On 21 September 2021, UK NCP wrote to both the NUBE and HSBC Bank Malaysia Berhad to make an offer of mediation that is within the UK NCP process.
The UK NCP said it had decided to accept some of the complaints lodged by NUBE and UNI Global Union about HSBC Bank Malaysia Berhad as valid, and the complaint will go forward for mediation.
The objective of mediation is for parties to reach an agreement to address and resolve the issues accepted by the UK NCP.
NUBE has accepted the mediation to see a resolution in the best interest of NUBE members.
Mediation within the UK NCP process is provided by an external professional mediator paid for by the UK NCP.
The objective of this mediation is to resolve the Complaint through mutual agreement and discussion between the parties. This is the terms of reference from the NCP.
NUBE welcomes the decision by the UK NCP, which is an indication of a strong basis to mediate the complaints made by NUBE and UNI Global Union.
Thus, NUBE and UNI Global Union will provide further co-operation to the UK NCP and we are optimistic that a positive and constructive resolution will be made in the best interests of NUBE members and bank employees in Malaysia.
As a responsible Union, NUBE will continue to defend the rights and welfare of workers in the Malaysian banking industry.
NATIONAL UNION OF BANK EMPLOYEES