HSBC Bank Malaysia, which claims to be a global bank, shows the opposite. This is evidenced by a series of complaints filed by customers through online and social media over the past few days.
This proves that HSBC is not only not serious in resolving the 300 industry complaints filed by NUBE members, but also shows that HSBC is not serious in providing quality services to customers.
HSBC laid off local permanent employees, including NUBE members, and replaced them with the workforce of third-party vendors under its job outsourcing program. As a result, customers are left without the high-quality services they expect.
Here are a series of expressions and complaints flung by customers!!!!