August 16, 2016 – Kuala Lumpur: NUBE today submitted a letter to the Secretariat of the Shariah Advisory Council of Bank Negara Malaysia (SAC), copied to the Governor of Bank Negara, demanding the immediate dismissal of Bank Muamalat’s Chief Executive Officer Dato’ Haji Mohd Redza Shah Abdul Wahid, and Chief Operating Officer (Operations) Tuan Hj Peer Mohamed Ibramsha.
The CEO and the COO have demonstrated gross dishonesty, unprincipled behavior and lack of integrity. Their actions contravene the high standards set by Bank Negara for the finance sector. They have also knowingly violated the collective agreement, labour laws and the principles of Islam.
This has led to the illegal retrenchment of three of the bank’s poorest-paid members, after months of deception, manipulation, intimidation and harassment. The workers, Wan Rosli bin Wan Mansor, Mohamad Zaki bin Khalib and Mohamad Azan bin Abd Rahman, are now facing joblessness and loss of livelihood, with their families shattered.
NUBE holds the CEO and the COO directly accountable for these tragic and regrettable outcomes.
The presence of such unprincipled officers at the highest levels of Malaysia’s finance sector also tarnishes Bank Negara’s own values and standards expressed in its mission statement: the highest standards of professionalism and integrity; developing and maintaining a committed workforce; and adopting a collaborative approach in everything we do.
We believe that the highest positions in a bank should not be held by men with demonstrated lack of integrity.Listed below are their recorded breaches of laws, values, ethics and the collective agreement.
- False assurance of jobs: Mohd Azan bin Abd Rahim, Mohd Zaki bin Khalib and Wan Rosli bin Wan Mansor, all messengers at Bank Muamalat, were issued transfer orders to distant locations under the false assurance of jobs. Upon reporting for duty, they were told by the COO that there was no work for them.
- Violation of Collective Agreement. The transfers were effected forcibly and under protest by the workers, and in full violation of Articles 4 and 6 of the Collective Agreement between the National Union of Bank employees and the Malayan Commercial Banks Association.
- Inhumane and crippling terms. Though they are the poorest-paid employees of the bank, they were transferred to the costliest city of Malaysia with a nominal one-time relocation package, with terms that would cripple them financially. We can only charitably conclude that the bank did not care how the transfer would affect the workers. The unthinkable alternative is that the bank hoped to make the workers resign by making their lives difficult.
- Humiliating treatment of workers after they reported for work: The three workers were kept idle and without work for almost a month at the bank’s Kuala Lumpur HQ by the bank’s COO (Operations), Mohamed Ibramsha. This humiliating and inhumane treatment goes against the principles of Islamic banking.
- Dishonest claims about elimination of Messenger grade: While the workers were unemployed in Kuala Lumpur, the bank claimed to have abolished the Messenger grade in all branches. In fact, the messenger functions had merely been re-allocated to senior level officers.
- Offers of fake ‘promotions’ to jobs they were unqualified for. While they waited idle, the bank’s COO (Operations), Mohamed Ibramsha, offered them two so-called ‘promotions’ for which they were unqualified and incompetent, in breach of the promotion provisions of the Collective Agreement. These positions were as a clerk or pool driver. Accepting the positions would have led to their eventually losing their jobs. This was manipulative and scheming behavior on the COO’s part.
- Attempts to force them into new jobs at their home locations: The bank offered to relocate the workers to their home offices as Sales Representatives, another position they were totally unqualified for. The COO did this in full knowledge that they could safely be dismissed later for failure to meet targets.
- Summary illegal retrenchment: On August 12, Bank Muamalat summarily issued notices of retrenchment to the three beleaguered and humiliated workers for no valid reason. The intention to retrench was not notified to NUBE or Bank Negara, once again a callous disregard for due process.
- Representing manipulation and intimidation as compassion. The bank has tried to present itself as a champion of workers with their best interests at heart. It portrays the workers are stubborn and uncooperative, declining offer after offer. The facts laid out above give the lie to this treacherous and deceptive behavior. Bank Muamalat’s CEO and COO have displayed a callousness and lack of human compassion that shames them as practitioners of Islamic banking.
Join NUBE’s campaign to end dishonesty and restore integrity to banking, and restore justice to the three retrenched workers.